FAQ

Disney Inspired Snack boxes and One time Purchase celebration boxes are currently shipping out every day. 

Current shipping times for custom and themed boxes is 3-4 weeks after purchase due to vendor supply chain speed due to the Corona Virus restrictions (9/17/2020).

For snack boxes, we ship a few days after the order is placed.

We'll always share the shipping date and tracking number with you when your items ship via the email address you order with.

Unfortunately we are not able to ship Internationally at this time.  We're serving up fresh baked goods in many of our boxes, so the extended ship times are not conducive to our high standards.

Yes... and no....
If you want to substitute one item with a certain ingredient for another, we're more than happy to accommodate that request.

These products are made in a facility that also handles peanuts, gluten, dairy etc. While we do take precautions for cross contamination we cannot guarantee these items are free from each other.

Although we take measures for sanitation seriously we cannot guarantee items are free of cross contamination.

Nutritional Information can be found here

For more information regarding allergies and nutritional information for your specific item, please reach out via email. Orders@MouseMarketplace.com

 We love to curate something extra special just for you. The mystery and the surprise is part of the fun of this type of Box. 

However, we're also more than happy to make adjustments.  Just let us know when you place your order and we'll do our best to honor your request. 

For allergies and the such, we are not able to guarantee we can meet that request due to the nature of our sourcing multiple products from multiple vendors.

We're out to create something special that you're excited to receive.

For most of our fresh baked snacks you can find nutritional information here:  https://mousemarketplace.com/pages/nutritional-details

Prepackaged snacks contain the labels on the items.  

If you hav specific questions, please reach out to Bonnie@MouseMarketplace.com

This is how our Resort Delivery Baskets work:

The baskets range from $75-$200 with a $15 delivery fee.  You basically pick your budget and we customize a basket to meet your special occasion. 

Once you have your budget, let us know (orders@mousemarketplace.com) the budget and the date. We will verify availability for that date and send an invoice if open.

Once the invoice is processed / paid we will send a form for you to complete that will give us all the details that will allow us to create an amazing basket just for you!  

We’re out to make YOU look good and spread a lot of Disney Magic in the process. 

How's that for helping you create a lot of extra Magic?

email Orders@MouseMarketplace.com to get started.  

Yes! Just enter your email on the bottom of this page and you’ll be added to our subscription list.

You’ll be sent updates, exclusive offers, and much more. :)

We'd love to hear from you!   

The email address "Orders@MouseMarketplace.com" is the best way to reach us.  But you may stand a better chance of running into us at one of the Disney parks :)

See You Real Soon!

Oh no!!  We definitely want each box to be something truly Magical.  

If you did not have a good experience, definitely reach out to us by email (orders@mousemarketplace.com) and let us know.  We want you to be thrilled to receive our special deliveries!

For custom boxes, returns incur a 30% restocking fee due to the fact each box is curated from specific responses on the questionnaire form and items from curated boxes do not come from our standard stock.